Brazilian Frozen Chickens (“we”, “our”, or “us”) is committed to protecting the privacy of every individual who visits our website, contacts us, or purchases our products. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.If you have any questions, you may

contact us at:Av. Marginal Direita do Tietê Al. Araguaia, 933, Alphaville, São Paulo – SP – Brazil
Phone: +55 11 96066-4743
Email: sales@brazilianfrozenchickens.com

1. Information We Collect

We collect information to provide our services, respond to inquiries, and improve your experience. The information we may gather includes:

1.1 Personal Information

• Name
• Email address
• Phone number
• Company name
• Country and region
• Any other information you provide when contacting us or placing inquiries

1.2 Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Traffic source
• Cookies and similar tracking data

1.3 Order & Business Information

If you request quotations, place orders, or engage in business discussions, we may collect:

• Shipment details
• Product requirements
• Payment-related communication (no sensitive financial data is stored on our website)
• Any documents or information exchanged for business purposes

2. How We Use Your Information

We use collected data for the following purposes:

• To respond to your inquiries and provide requested information
• To manage business communication and quotations
• To process and deliver orders
• To improve our website, content, and customer experience
• To maintain records for compliance and administrative purposes
• To communicate important updates, product information, or service notices
• To detect and prevent fraudulent or unauthorized activities

We do not sell personal data to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve site performance
• Analyze visitor behavior
• Remember user preferences

You can manage or disable cookies through your browser settings. Some features may not function properly without cookies enabled.

4. Sharing of Information

We may share information only when necessary and only with trusted parties:

4.1 Service Providers

Companies that assist us with:

• Website hosting
• Email services
• Analytics
• Customer support

These providers are required to protect your data.

4.2 Legal Requirements

We may disclose information if required to:

• Comply with laws and regulations
• Protect our rights
• Respond to legal processes

4.3 Business Operations

In case of mergers, acquisitions, or restructuring, necessary information may be transferred under secure and lawful conditions.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information against loss, misuse, and unauthorized access.
While no online system can guarantee absolute security, we continuously monitor and improve our protective measures.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this policy
• Meet legal, accounting, or reporting obligations
• Manage business communication

When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent (where applicable)
• Request limits on processing
• Request copies of your data

To exercise any rights, contact us at sales@brazilianfrozenchickens.com.

8. International Data Transfers

As a company based in Brazil working with global customers, your information may be stored or processed in other countries.
All transfers are handled following applicable data protection requirements to ensure safety and confidentiality.

9. Links to External Sites

Our website may contain links to third-party sites.
We are not responsible for the content, policies, or practices of external websites. We recommend reviewing their privacy policies before sharing information.

10. Children’s Privacy

Our services are not directed toward children under 16.
We do not knowingly collect personal information from minors. If such data is accidentally collected, it will be removed promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Updated versions will be posted on this page with the revised date.

12. Contact Us

For any questions or requests related to your privacy, you may reach us at:

Brazilian Frozen Chickens
Av. Marginal Direita do Tietê Al. Araguaia, 933, Alphaville, São Paulo – SP – Brazil
Phone: +55 11 96066-4743
Email: sales@brazilianfrozenchickens.com